Shipping policy

Shipping Policy

Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• Orders placed after 12 PM EST are processed the following business day.

Shipping Methods & Delivery

• We ship via USPS or UPS at our discretion.

• Delivery estimates:

  • Standard Shipping: 3–7 business days.

  • Expedited Shipping: 2–3 business days (additional cost).

  • Overnight Shipping: 1 business day (order by 12 PM EST).

• Shipping times are estimates only; HD Cricket Cave is not responsible for carrier delays.

Free Shipping

• Free standard ground shipping is available on orders over $300 within the continental USA.

• Free shipping may not apply to oversized or heavy items (e.g., cricket nets, stumps, or bulk orders).

Liability Disclaimer

• Once the carrier confirms delivery, HD Cricket Cave is not responsible for lost, stolen, or damaged packages unless the order was insured.

• Customers are strongly encouraged to select shipping insurance for high-value items such as bats.